News and Publications

Statement

Incident on several service stations

Harare, November 24, 2020 - As from the morning of Sunday, November 22, water has been found in blended petrol sold in 6 TOTAL service stations. Diesel products available for sale were immediately tested, and no anomalies have been detected.

The affected motorists are being supported through the service stations involved.

Analysis were launched to identify the causes of this highly unusual incident as soon as it was discovered. These analysis are ongoing.

The quality of the products and services provided to motorists is a priority for Total Zimbabwe. For this reason, sales at the affected service stations have been temporarily suspended.

About Total Zimbabwe

Total Zimbabwe Pvt. Ltd, has been operating in Zimbabwe for 60 years now, since 1960. The affiliate currently has a presence of 102 service stations nationwide, retailing high-quality fuels and lubricants, as well as Sunshine Solar products and various commodities at its Bonjour shops. As a commitment to providing renewable energy solutions, Total Zimbabwe became the first petroleum service provider in the country to solarize several service stations countrywide. The affiliate remains on a mission to provide safety, convenience, quality and proximity to its customers.

Website: https://www.zw.total.com/

Facebook: https://www.facebook.com/TotalZimbabwe

About the Marketing & Services division of Total

The Marketing & Services division of Total develops, and markets products primarily derived from crude oil, along with all of the associated services. Its 32,000 employees are present in 107 countries and its products and services offers are sold in 150 countries. Every day, Total Marketing Services serves more than 8 million customers in its network of over 15,600 service stations in 71 countries. As the world’s fourth largest distributor of lubricants and the leading distributor of petroleum products in Africa, Total Marketing Services has production sites all over the world, where it manufactures the lubricants, bitumen, additives, special fuels and fluids that sustain its growth.

About Total Zimbabwe

Total is a broad energy Group, which produces and markets fuels, natural gas and electricity. Our 100,000 employees are committed to better energy that is safer, more affordable, cleaner and accessible to as many people as possible. Active in more than 130 countries, our ambition is to become the responsible energy major.

Total Zimbabwe Contacts

Media Relations: +263 772 296 735

Cautionary note

This press release, from which no legal consequences may be drawn, is for information purposes only. The entities in which TOTAL S E directly or indirectly owns investments are separate legal entities. TOTAL S E has no liability for their acts or omissions. In this document, the terms “Total”, “Total Group” and Group are sometimes used for convenience. Likewise, the words “we”, “us” and “our” may also be used to refer to subsidiaries in general or to those who work for them.

This document may contain forward-looking information and statements that are based on a number of economic data and assumptions made in a given economic, competitive and regulatory environment. They may prove to be inaccurate in the future and are subject to a number of risk factors. Neither TOTAL S E nor any of its subsidiaries assumes any obligation to update publicly any forward-looking information or statement, objectives or trends contained in this document whether as a result of new information, future events or otherwise.