Personal Data and Cookies Charter
Personal Data and Cookies Charter
Welcome to the Website https://totalenergies.com/ (hereinafter the “Website”)
The Personal Data and Cookies Charter (hereinafter “Charter”) aims to inform you about your rights that you can exercise regarding the processing of your data and describes the measures that we take to protect these data.
TotalEnergies SE is the « data controller » with responsability for personal data processing on the Website https://totalenergies.com/. These processing operations are carried out in accordance with the applicable law.
1. Purpose of processing, legal basis, the period of storage and types of data collected
When visiting the Website, you may need to provide us with personal data.
| Purposes | Categories of personal data | Legal basis | Retention period |
|---|---|---|---|
| Respond to your information requests (e.g. press contacts, general information requests) | Identification data (name, first name, e-mail, phone number) | The processing of your data is based on our legitimate interest. | Your data is kept for as long as necessary for processing. |
| Requests to subscribe to e-mail alerts | Identification data (name, first name, e-mail, phone number) | The processing of your data is based on our legitimate interest. | Your data will be kept for the duration of your subscription to the requested e-mail alerts. You have the right to unsubscribe at any time. |
| Sponsorship requests | Identification data (name, first name, e-mail, phone number) | The information collected is necessary for the implementation of the pre contract with TotalEnergies SE, without which itcannot be executed. | Your data is kept for a maximum period of three (3) years from your last contact with us, or for the duration of our contractual relationship if applicable; and may be kept in an intermediate archive if necessary. |
| Advertising requests | Identification data (name, first name, e-mail, phone number) | The information collected is necessary for the implementation of the pre contract with TotalEnergies SE, without which it cannot be executed. | Your data is kept for a maximum period of three (3) years from your last contact with us, or for the duration of our contractual relationship if applicable; and may be kept in an intermediate archive if necessary. |
| Create your candidate account in our recruitment area | Identification data (name, first name, e-mail, phone number) | The information collected is necessary for the implementation of the pre contract with TotalEnergies SE, without which itcannot be executed. | Your data is kept for a maximum period of three (3) years from your last contact with us, or for the duration of our contractual relationship if applicable; and may be kept in an intermediate archive if necessary. |
| Respond to your requests for information regarding your status as an individual shareholder or potential shareholder, or as an investor in TotalEnergies | Identification data (name, first name, e-mail, phone number) | The information collected is necessary for the implementation of the pre contract with TotalEnergies SE, without which itcannot be executed. | Your data is kept for a maximum period of three (3) years from your last contact with us, or for the duration of our contractual relationship if applicable; and may be kept in an intermediate archive if necessary. |
| Sending of newsletters | Identification data (name, first name, e-mail, phone number) | The processing of your data is based on our legitimate interest. | Your data is kept for a maximum period of three (3) years from your last contact with us, or for the duration of our contractual relationship if applicable; and may be kept in an intermediate archive if necessary. |
| Statistics | Connection data (IPs, Logs), Navigation | You authorize us to process your data. This information is necessary to enable your request to be processed, otherwise it cannot be processed. You can withdraw your consent at any time without jeopardizing any processing operations that have already been completed, by writing to the following address: contact form | Your data is kept for a maximum of 13 months. For more information, please refer to article 5. Cookie management. |
2. Recipients of the data
In order to process your personal data according to the Charter, your personal data may be communicated to one or more of the data controller's departments or to TotalEnergies Group subsidiaries and one or more partners, independent distributors or subcontractors: Marketing service providers, software service providers.
3. Data transfers
Any transfer of data to a country outside the European Economic Area shall be carried out in accordance with the applicable regulations and in such a way as to protect your data appropriately.
As part of the services provided on the site and in order to respond to your requests, your data, such as your name, first name and e-mail address, may be transferred to TotalEnergies Group entities located outside the European Union.
In order to ensure adequate protection of personal data originating from the European Economic Area that may be transferred to TotalEnergies Group entities located outside the European Economic Area, Binding Corporate Rules (BCR) have been adopted.
For transfers of personal data not covered by BCRs to countries outside the European Economic Area, other measures are put in place to ensure adequate data protection.
If you would like more information on our BCRs please see the next tab. For information on the other measures in place to ensure adequate protection, please write to the contact address indicated at the end of this page.
4. Data security and confidentiality
The data controller takes appropriate steps to preserve the security and confidentiality of your personal data, including to prevent them from being distorted, damaged or disclosed to unauthorized third parties.
5. Cookies management
A cookie is a file that allows a website to record information relating to your computer’s navigation on it in order to make your visits to this website smoother.
Cookies are text files that are stored on your computer's browser. They allow access to various information about you. Some of them belong to the publisher of the Website (First party) and some to third parties.
The table below details each cookie used on https://totalenergies.com/.
We enable cookies once you have given your consent, except for technical cookies that are necessary to provide the service you request on the Website.
| Categories of cookies and trackers | Name of the cookies and trackers | Objectives of the cookies and trackers | Editor | Retention period of the cookies and trackers |
|---|---|---|---|---|
| Statistics | atidvisitor, atuserid, atauthority | Analysis of the traffic on the website. | AT Internet | Up to 6 months |
| Advertising | IDE, DSID doubleclick.net | Analysis of the traffic on the website. | doubleclick | Up to 6 months |
| Technical and functional | __cfduid | Optimisation of website performance | Cloudflare | 10 days |
| Technical and functional | preferred-language | User's language preference | Drupal | 1 year |
| Technical and functional | utag_main | Used by the Tealium tag manager | Tealium | 1 year |
| Technical and functional | CONSENTMGR | GDPR consent choices, used by Drupal | Tealium | 180 days |
| Technical and functional | user-country-slb | Protection of access to the SLB page | Drupal | Session |
| Advertising | utag_main | Used by Tealium | Tealium | 6 months |
| Social networks | _fbp, fr, | Allows the display of advertising products | 90 days | |
| Social networks | lang, AnalyticsSyncHistory, UserMatchHistory, bcookie, lidc, li_gc, bscookie | Customisation of the user experience on the platform | Session or up to 6 months | |
| Social networks | personalization_id | Allows the visitor to share content from the website on their Twitter profile | 6 months |
How to withdraw your consent?
On your first connection to the Website https://totalenergies.com/, you will be asked to give your consent to the use of non-essentials cookies and/or to make setting. If you subsequently wish to change your choices, you can manage your cookies by going to the section at the bottom of the page of our Website or application or via a reminder button called “cookies”.
To delete cookies already stored, please refer to the procedure provided by your operating system (Windows, OS X, etc.).
6. Your rights / Contact
In accordance with the current regulations, you have the right to access and correct your data and to give post-mortem instructions. Regarding processing based on the performance of a contract or the implementation of pre-contractual measures, you have also the right to delete your data and to data portability and you can request a restriction of processing.
- By mail at the following address:
TotalEnergies SE
Direction de la communication
Tour Coupole 2, place Jean Millier - Arche Nord - Coupole/Regnault
92078 Paris La Défense Cedex France
- By e-mail at the following address: [email protected].
If you feel, after contacting us, that your rights have not been respected, you can lodge a complaint with the competent supervisory authority.